Frequently Asked QUestions
1. General Questions
We'd Love To Assist You With Anything! Please Click Here To Go To Our Contact Form, Please Fill It Out With Your Info And We Will Email You Back ASAP!
Yes! We offer free domestic shipping on all orders over $200+
We Aim To Release A New Drop Every 4-8 Weeks!
With a New Drop, Items on the Site Are Only Available for 48 Hours! Then, We Start Producing the Garments and Preparing for Our Next Release, During This Time All Items Will Be Out of Stock And Not Purchaseable.
There Will Be Last-Chance Items with Every New Drop, and after an Item Has Reached Its Final Chance, It Is Then Moved into Our Vault. We Open Our Vault at Selected Times throughout the Year. Sign Up Here to Be Notified If You Want to Know When We Do.
Join Our VIP Club Here! This Will Get You Early Access To All Our Drops!
2. Order Questions
We Are Happy To Announce That We Ship Worldwide! Domestic U.S. Orders Over $200 Ship Free, International Orders Receive Calculated UPS Rates.
All Items Are Made To Order In House By Us! - Once Your Order Is Placed It Will Be In Our Queue - We Will Begin Producing Your Item(s) And Your Order Will Be Mailed To You Within 6-8 Weeks Of Your Order Date. Need Help? Contact Us At Info@SpendYourYen.Com Or Click Here
Typically we print the shipping label and send out the tracking number at the beginning of your orders production. If Your order is just showing as pre-shipment, please allow a few weeks from the label created/pre-shipment date for us to finish producing the items and drop your package off with the carrier.
If you need to get in touch please contact us here or email us directly at Info@SpendYourYen.com
3. Garment Questions
You Can Access Our Size Charts Here
Please email us at info@SpendYourYen.com if you have any questions about sizing.
Please Machine Wash Cold - Inside Out - Tumble Dry Low Or Hang Dry.
If You Have Any Issues With Your Garment Please Reach Us Here
4. Payment
At this time we accept all Debit/Credit Cards, Paypal, Apple Pay, Google Pay, and more.
We offer the option for you to shop our store on your local currency and buy items with your local currency.
5. Returns / Exchanges / Incorrect Item Received
Yes! We offer returns on all purchases within 30 days of delivery date! To start the return process please email us here.
Once we receive your return / exchange item/items back, we will process the return and credit your payment method back within 3 business days.
Apologies for the mistake! Please email us here and submit a claim.