Frequently Asked QUestions
1. General Questions
You Can Access Our Size Charts Here
Please email us at info@SpendYourYen.com if you have any questions about sizing.
Due to high order volumes, all orders are made-to-order and may take 3-4 weeks to ship. Rest assured, every piece is crafted in-house in L.A. with care and quality.
We typically do special vault opening events 1-2 times a year! So keep an eye out for those!
We'd Love To Assist You With Anything! Please Click Here To Go To Our Contact Form, Please Fill It Out With Your Info And We Will Email You Back ASAP!
Yes! We offer free domestic shipping on all orders over $150+
Our website will remain open until Sunday, 8:00 PM EST. After that, we’ll be locking down the site and closing until our next drop. Don’t miss out—once the site closes, these items will no longer be available!.
2. Order Questions
We Are Happy To Announce That We Ship Worldwide! Domestic U.S. Orders Over $150 Ship Free, International Orders Receive Calculated UPS Rates.
All Items Are Made To Order In House By Us! - Once Your Order Is Placed It Will Be In Our Queue - We Will Begin Producing Your Item(s) And Your Order Will Be Mailed To You Within 3-4 Weeks Of Your Order Date. Need Help? Contact Us At Info@SpendYourYen.Com Or Click Here
3. Garment Questions
You Can Access Our Size Charts Here
Please email us at info@SpendYourYen.com if you have any questions about sizing.
Please Machine Wash Cold - Inside Out - Tumble Dry Low Or Hang Dry.
If You Have Any Issues With Your Garment Please Reach Us Here
4. Payment
At this time we accept all Debit/Credit Cards, Paypal, Apple Pay, Google Pay, and more.
We offer the option for you to shop our store on your local currency and buy items with your local currency.
5. Returns / Exchanges / Incorrect Item Received
Yes! We offer returns on all purchases within 30 days of delivery date! To start the return process please email us here.
Once we receive your return / exchange item/items back, we will process the return and credit your payment method back within 3 business days.
Apologies for the mistake! Please email us here and submit a claim.